Boutique Policy

Studio Credit will be given for items only returned receipt within 60 days from sale.

All sale items are FINAL.

Gift Certificates

Gift Certificates can ONLY be used towards boutique purchases, yoga packages, memberships or workshops.

Gift certificates can be purchased for packages or a specific dollar amount.

Gift Certificates expire one year from date of purchase and are non-returnable or transferable.

Membership & Class Passes

As our class pass discounts are offered in support of a regular personal practice, all memberships and class packages have an expiration date and are non-refundable, extendable or transferable from one student to another.

Memberships and class packages can only be used for regular scheduled yoga classes excluding series/special workshops.

Auto –renew activates after the number of classes have been used or on the expiry date, whichever occurs first.  If you register in advance, booking all of your classes on a pass the auto-renew will be triggered and your account will be charged on the date you sign up not the date of the class.

Pre-payment is required in full at the time of registration in order to reserve your space

Registrations can be completed over the phone or on-line with a credit card, current class pass or membership.

Workshop and Series Cancellations

2 or more days prior to workshop or 1st day of series = Full Refund

48 hours prior to workshop or 1st day of series = Studio Credit

Less than 48 hours prior to the workshop of 1st day of a series = No refunds or Studio credit

If White Flower Studio cancels a workshop or series, a full refund will be issued.

Missed Classes

Due to the small class sizes at our studio, we highly recommend registering for class online to ensure your spot on the mat. If you cannot make it to a class that you have registered for please to avoid being  and as courtesy  “early cancel online, call the studio, or send us an email” . Students have up to two hours before a class to cancel (workshops not included) after that period any “late canceled” reservations will be forfeited.

 

Individual Lessons

Pre-payment is required at the time of booking a session(s), if made over the phone payment must be made with credit.

Cancellations more than 24 hours prior to a scheduled session will receive full credit towards another individual session or other yoga classes or workshops.

Cancellations within 24 hours of the scheduled session will be charged in full and will not be credited.

 

Wellness Services

Because White Flower Yoga and Wellness is by appointment only, and your appointment time is reserved exclusively for you, we require a form of payment at the time of booking.

As a courtesy and to avoid cancellation fees, call in advance to reschedule appointments (540) 341-3609. Treatments that are canceled with less than a 24-hour notice will incur a 50% charge.

We encourage you to arrive five minutes before your service time to fill out intake forms and get comfortable before your service.